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PonnurangamN2827 Member since 2019 43 posts
Vodafone
Posted: 7 months ago
Last activity: 6 months 2 weeks ago

Many fix correspondence errors -Not able to suspend the marketing campaign

Hi ,

In campaigns screen , users are not able to suspend campaigns because of too many fix correspondence entries in actions button . attached screenshots

** Caught com.sun.mail.util.MailConnectException: Couldn't connect to host, port: email-smtp.eu-west-1.amazonaws.com, 465; timeout 60000

shall i follow the steps mentioned in below link? 

https://collaborate.pega.com/question/need-clear-orphan-fix-correspondence-assignments

 

***Edited by Moderator Marissa to update platform capability tags****

Pega Marketing Operations Case Management
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