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SREEPEGA Member since 2017 1 post
Sreesoft Solutions Limited
Posted: July 4, 2019
Last activity: July 10, 2019
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Marketing Offers to Priority Customers in sequence

We have a limit on specific channel/Offer which we can use Volume Constraint to achieve. But it is required to send offers to highest priority customer first and follow the priority to choose next customer.

i.e If i have 100 Offers and 200 eligible customers, I need to pick top 100 priority customers and allocate these offers. Not by picking random customers.

It seems Volume Constraint doesn't apply any logic to pick priority customers in order. Is there any way i can achieve this requirement? Or any quick tweaks?

Pega Marketing
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