Question

7
Replies
1098
Views
AnoojitD Member since 2015 11 posts
Capgemini
Posted: 3 years ago
Last activity: 3 years 3 months ago
Closed

Mashup not working as expected in 7.2.2 with CSFS

Hi,

I am trying to do the following using a web mashup in Pega 7.2.2 but facing challenges in getting the expected behavior:

Embed the CSFS interaction portal home page as a web mashup (not the entire portal but the userDashboard only). When the user would click on the assignments from the todo / workbasket/ recent list it should open up the interaction / service cases in a new mashup ( another gadget in the web page). This is not working as expected. The assignment does open in a new gadget (using actiondefinitions on the previous gadget) but once the case is submitted the screen goes balnk on the new gadget. I would like the interactiondriver to be loaded as it happens in a normal Interaction portal.

Another major issue is to have the pega gadget PUSH information to the main web page and have it refreshed each time a new interaction case is either created or opened from the assignment link.

This has been a major challenge from technical validation perspective as well. Can anyone suggest a way to handle these? I understand that there are a limited set of functionalities available with the mashups and it is not possible to access the CPM js objects from the mashup code.

User Interface
Moderation Team has archived post
Share this page LinkedIn