Question
Cognizant
US
Last activity: 19 Jun 2018 8:59 EDT
Method or function to get the assigned operator id
A case is in a user's worklist waiting for the user to perform an action on it .(Let user's operator id ABC).
The pxUpdateOperator operator value is "system".
Is there any function or method from Pega OOTB that can be used to get the userid (AssignedOperatorID) of the worklist to which the case is assigned.
***Updated by moderator: Lochan to update Categories***
Cognizant
IN
U can use Obj-Browse or a report or a lookup to get the pxAssignedOperatorID passing the case id as parameter.
Cognizant
US
Nikhil ,thanks for your reply But,i am looking for an OOTB function if any.I am aware of the approach you suggested :).
Deloitte
NZ
Hi,
I also got into similar situation.
What do you think they will set it at in terms of EV/revenue or any other metric?
Thank you,
Cognizant
US
Can you please elaborate on EV/revenue?and what you are looking for?
Taxonic
NL
I am also looking for way to get the pxCreateOperator of the case where the assignment in the workbasket belongs to.
How can I retrieve the case creator name in the context of an assignment?
Pegasystems Inc.
IN
Hi,
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