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Cognizant
Posted: February 25, 2018
Last activity: June 19, 2018
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Method or function to get the assigned operator id
A case is in a user's worklist waiting for the user to perform an action on it .(Let user's operator id ABC).
The pxUpdateOperator operator value is "system".
Is there any function or method from Pega OOTB that can be used to get the userid (AssignedOperatorID) of the worklist to which the case is assigned.
***Updated by moderator: Lochan to update Categories***
U can use Obj-Browse or a report or a lookup to get the pxAssignedOperatorID passing the case id as parameter.