Question4Replies259Views NagaP232 Member since 2018 8 posts Polisetti Posted: May 17, 2019Last activity: May 20, 2019 Closed Solved Microsoft Excel 2013 is not present. ErrorHi Team,Recently we are upgrading our bots from 2021 to 2031 in SP1 version.I have selected correct office version i.e 2016 while installing plug-in.But still when in run bot, im getting excel 2013 not present error.'I have moved to Office dlls from 2016 folder to install folder. Still no luck.Do you know whats causing this issue ?Thanks. Robotic Process Automation ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 1 year agoMitchell PEGA replied to NagaP232Check the OfficeVersion in the RuntimeConfig.xml from the %appdata%\OpenSpan directory. This file doesn't get updated automatically when you upgrade to a new version. Posted: 1 year agoNagaP232 Polisetti replied to MitchellYes OfficeVersion is already set to 2016. Any other things i need to check ? Accepted Solution Posted: 1 year agoMitchell PEGA replied to NagaP232In the install directory, can you check what version of the OpenSpan.Office.dll that is there? The version should match with the office version (Office2016). Refer to my screenshot for reference on where to look. Posted: 1 year agoNagaP232 Polisetti replied to MitchellI have replaced these DLLs already from Office 2016 folder. But did not work earlier. Now, i'm not getting this error after replacing them again. May be earlier it was not replaced properly. Thank you for your help.