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Dheenak1610 Member since 2013 6 posts
Incessant Technologies
Posted: January 12, 2017
Last activity: October 16, 2018
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Migrate Product Wizard issue "Target system cannot able to download the file"

Hi All,

I have gone through almost all the PDN posts related to this issue and of no luck with it :(

Pega version : 717

Config done so far:

  • tomcat-users.xml update
    • <role rolename="tomcat"/>
      <role rolename="role1"/>
      <role rolename="admin-gui"/>
      <role rolename="manager-gui"/>
      <role rolename="PegaDiagnosticUser"/>
      <role rolename="PegaAuthUser"/>
      <user username="tomcat" password="tomcat" roles="tomcat"/>
      <user username="both" password="tomcat" roles="tomcat,role1"/>
      <user username="role1" password="tomcat" roles="role1"/>
      <user username="manager" password="tomcat" roles="tomcat,admin-gui,manager-gui,PegaDiagnosticUser,PegaAuthUser"/>
  • Data-Admin-System-Security instance creation
    • have created an instance with following values
      • Short Description - PegaDiagnosticUser
      • System Granting access - Host name of the system where the pega instance is deployed (from ipconfig /all)
      • Security Role - PegaDiagnosticUser
      • User Name - manager
      • password - tomcat
  • ​restarted the server
  • in the Wizard -->
    • product and version were selected
    • Hostname - IP address of the target server
    • Port - port used for pega in target server
    • Context - prweb
    • username - administrator@pega.com
    • password - install

Error message:

TIMESTAMP

MESSAGE

1/12/2017 1:51 AM

PegaRULES Product Migration: Sending SOAP message to http://xxxxxxxx:7170/prweb/PRSOAPServlet for product migration

1/12/2017 1:51 AM

PegaRULES Product Migration: WorkObject pxMigTar-13 was created in the target xxxxxxx

1/12/2017 1:51 AM

PegaRULES Product Migration: Target System xxxxxx Returned: Target system was unable to download the archive file because of an IOException: java.io.IOException: Server returned HTTP response code: 401 for URL: http://xxxxx:7190/prweb/DiagnosticData?path=StaticContent/global/ServiceExport/PESamples_20150408.154250.zip

Have tried the URL ( http://1xxxxx:7190/prweb/DiagnosticData?path=StaticContent/global/ServiceExport/PESamples_20150408.154250.zip) directly in target server and gave user/pwd as manager/tomcat, the file is getting downloaded, but not happening via wizard.

What am i missing here please?

Thanks in advance.

Regards,

Dheena

***13/10/2016: Updated by moderator: Lochan to update post with original body text that was lost due to a PDN bug; Apologies for the inconvenience caused***

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