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PURUSHOTAM Member since 2011 3 posts
Cognizant Technology Solutions
Posted: 2 years ago
Last activity: 2 years 6 months ago
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Minimizing number of CTI connections generated by Pega

Hi,

In Production we have 24 nodes and in each node CTI link engine is running which creates 24 different connection at Cisco CTI Server end.

1. Is there any way we can reduce the number of connection without disabling CTI link in any node?

2. Is it possible that more than one node can use only one connection?

Thanks

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