missing queue items after upgrade from 8.1 to 8.3

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Member since 2016

Merkle. Inc.

After upgraded from 8.1 to 8.3,we queue items are missing.

When arround 100 items are being queued, only around 55 to 60 items are being processed. Other are not being processed nor present in failed queue.

Any solutions or debugging ideas are most welcome.

Thanks in advance.

***Edited by Moderator Marissa to update Platform Capability tags****

PEGA

Hello,

What sort of queue instances is it? Agent or QueueProcessor ? What Pega version is it?

Merkle. Inc.

Hi Marc,

Thanks for the quick reply.

Instance was recently upgraded from PEGA 8.1 to PEGA 8.3.(no other frameworks except Agile studio)

Queue processer are used. Kafka version is 1.1.0.4.

Apologies could not understand "What sort of queue instances is it? "

Thanks in advance