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 Nicolas Bolanos Escobar (NicolasB0378)
Bolanos Escobar

Bolanos Escobar
US
NicolasB0378 Member since 2017 6 posts
Bolanos Escobar
Posted: January 29, 2018
Last activity: January 30, 2018
Posted: 29 Jan 2018 9:05 EST
Last activity: 30 Jan 2018 22:44 EST
Closed

Modal dialog error

Hi all.

We have a robot running in production, and recently an error within an automation app has been showing. This error varies depending on the object, as it seems it can happen at any part of the automation. This error says:

"The form XXX is disabled. This may be due to a modal dialog"

What does modal dialog means?

Thanks for your help

***Updated by moderator: Lochan to add Categories***

Robotic Process Automation
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Posted: 3 years ago
Posted: 30 Jan 2018 22:44 EST
Andrew Grondin (grona)
PEGA
GCS Solutions Engineer I
Pegasystems Inc.
US

A modal dialog is more commonly referred to as a pop up; it's a dialog box created by the app that prevents interaction with the app until after the dialog has been reacted to. Interrogate the "okay" button in the dialog box and create an automation to click that button whenever it is created.