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Bolanos Escobar
Posted: January 29, 2018
Last activity: January 30, 2018
Modal dialog error
Hi all.
We have a robot running in production, and recently an error within an automation app has been showing. This error varies depending on the object, as it seems it can happen at any part of the automation. This error says:
"The form XXX is disabled. This may be due to a modal dialog"
What does modal dialog means?
Thanks for your help
***Updated by moderator: Lochan to add Categories***
Posted: 2 years ago
A modal dialog is more commonly referred to as a pop up; it's a dialog box created by the app that prevents interaction with the app until after the dialog has been reacted to. Interrogate the "okay" button in the dialog box and create an automation to click that button whenever it is created.