Question
Modal window submission gets struck with a javascript
Modal window submission gets struck with custom javascript function. Please find the code below. <html> <head> <script> /**var oSafeURL = new SafeURL("@baseclass.SetScreenID"); var strurl = oSafeURL.toURL(); var strReturn = httpRequestAsynch(strurl, null, 50, 100); alert("Test");*/ var pagename = pega.ui.d.getProperty(".ScreenID","pyWorkPage"); var pagecat = '<%= tools.findPage("pyWorkPage").getProperty(".pxCurrentStageLabel").getStringValue() %>'; var url = window.top.location.host + "/IND/" + pagename; var WebAnaliticsID = pega.ui.d.getProperty(".WebAnaliticsID", "pxRequestor"); var SponsorID = pega.ui.d.getProperty(".SponsorID", "pyWorkPage"); var fullurl = window.top.location.href; var utag_data = { canonical_url: url, page_breadcrumb: pagename, page_language: "en-CA", page_category: pagecat, page_subcategory: "", user_policy: [""], user_arrangement:["IND","",""], user_client_id: "", page_fullurl:fullurl } ; </script> <script src="//tags.sunlife.com/utag/sunlife/sunnet-misc/dev/utag.sync.js" type="text/javascript"></script> <!--<script src= pega.ui.d.getProperty(".TealiumEnvURL","pyWorkPage"); type="text/javascript"></script> --> </head> <body> <script type="text/javascript"> var env = pega.ui.d.getProperty(".TealiumEnvURL","pyWorkPage"); (function (a, b, c, d) { a = env; b = document; c = 'script'; d = b.createElement(c); d.src = a; d.type = 'text/java' + c; d.async = true; a = b.getElementsByTagName(c)[0]; a.parentNode.insertBefore(d,a); })(); </script> <pega:include name='TeliumAutoClick' type='Rule-HTML-Section'/> </body> </html>
Hi Susan
We tried the local change proposed above and the issue still happens.It happens in both chrome and IE. We also tried to replicate the issue with and without using customer service framework and it still behaves the same way.
Hi,
Can you send a screen shot of the error from the modal dialog window?
Can you check if you are closing the script tags properly?
Hi
When i click on the modal window submit it gets struck and we are not able to proceed further. Please find the console logs for the same in the screenshot.
HI,
It looks that you are using Pega Platform 8.2.6. Is the issue only happening for IE 11? Also, are you using Customer Service framework?
Please try the below local change and see if the issue goes away.
Perform the following local-change: Add the below code to the UserWorkForm:
<script>
if (!String.prototype.endsWith) {
String.prototype.endsWith = function(search, this_len) {
if (this_len === undefined || this_len > this.length) {
this_len = this.length;
}
return this.substring(this_len - search.length, this_len) === search;
};
} </script>