Karthik Gangisetty (KarthikGangisetty)
Areteans Technologies

Areteans Technologies
KarthikGangisetty Member since 2018 7 posts
Areteans Technologies
Posted: November 2, 2020
Last activity: November 2, 2020
Posted: 2 Nov 2020 2:55 EST
Last activity: 2 Nov 2020 6:03 EST

Modification of Optimistic Locking Behaviour

Hi Team,

Consider the below scenario of Optimistic locking

User A opens the case(001) and he is working on it, In the same time user B also opened the same case(001).

User A has subitted the case, By defualt behaviour user B will get a message saying to Refresh the case and on refresh data entered by user B will be lost.

Is there any way we can preseve user B data and over ride his data with user A or asking a confirmation whether you want to over ride the old data?

Note : Using pega 7.3 

Thanks in Advance.


***Edited by Moderator: Pooja to update product version***
Pega Platform 7.3 Case Management Other Industry Customer Service Architect