JonnyGar Member since 2009 91 posts
BNY Mellon
Posted: 5 years ago
Last activity: 4 years 3 months ago

Monitoring Email Listener Performance?

We'd like to be better be able to monitor the email listener performance.

I started the analysis here to figure out how we would do this.

Measuring Email Listener Performance [I assume most Pega employees have access to this document -- cf. Support Content Persistence ]

One concrete goal is to measure/alert if there are latencies in the time that Pega is processing emails. This could be done if the EmailListener were looking at the mail header to find out when the message was received by the email server -- and record that in the headers passed into the Service, and alert if that goes beyond a threshold. I don't see that in v7.1.5. Curious what will be available in the future.

***Updated by moderator: Marissa to close post***

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