Question

2
Replies
184
Views
Bart_de_Theije Member since 2015 2 posts
Databay
Posted: 2 years ago
Last activity: 2 years 2 months ago
Closed

Monitoring NBA's - Proposition Alert

Hi,

I have a question in regard to monitoring Next-Best-Actions and receiving alerts in case propositions are not outputed.

Is there Pega OOB functionalities for providing alerts in case NBA-propositions are not outputed on from one day to the other? Or if the NBA-distribution change radically over time if no changes are made to the decision strategy.

If no OOB functionalities are available for this, what is best practise to implement these alerts? Build in VBD and/or directly on the Interaction History?

Thanks in advance,

Bart

***Edited by Moderator Marissa to update platform capability tags***

Pega Marketing Decision Management Reporting
Moderation Team has archived post
Share this page LinkedIn