Posted: 18 Feb 2021 11:30 EST Last activity: 18 Feb 2021 11:50 EST
Moving back to some other assignment in a flow
We have a casetype in which on first stage 2 parallel flows are running. The flows of both the parallel processes calls same sub process, where assignment A gets created.
After A assignment is completed the process moves to assignment B for approval to some person.
Later we want an provision that user can bring back assignment back to assignment A from approval at any time. We tried to use set ticket and bringing it back but the issue is it brings both the assignments at approval assignment b back even though we r setting ticket on one. May be because both assignments have same sub processes.
Any other way??
We have the same sub process for both, we are having many case types . It is not possible for us to create another subprocess now.
We tried another approach where we were doing pxDeleteAssignment of Assignment B and did a StartFlow.It created Assignment A again executed the whole flow but is not moving to the next stage in the case type.