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 Amit Jain (AmitJ396) Standard & Poor's IT Director- App Development
Standard & Poor's
AmitJ396 Member since 2016 1 post
Standard & Poor's
Posted: March 24, 2017
Last activity: April 13, 2017
Posted: 24 Mar 2017 14:06 EDT
Last activity: 13 Apr 2017 16:46 EDT
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MS Office 2016 Support for the Pega 7.1.6

Hi,

For one of the critical workflow production application, we are using "Pega_OCXSP2_62_WIN_R3" CAB installer software provided by PEGA to support the MS word generation for the Pega version 7.1.6. This CAB installer software is only supporting MS Office 2010, as we are in process of upgrading office 2016 we would like to get updated CAB installer software to support the MS office 2016. The Pega account executive has suggested to submit the enhancements request to Pega product, this is time sensitive request so appreciate if someone can look into this with priority.

Thanks,

Amit
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Posted: 5 years ago
Posted: 27 Mar 2017 6:33 EDT
Santanu Bhattacherjee (Santanu) PEGA Senior Manager, Cloud Engineering, Management Plane Services
Pegasystems Inc.
IN

Hello,

Instead of raising enhancement, I would suggest you to consider updating your application to the latest release.

As per Platform support guide, beginning in version 7.1.8, Pega 7 supports any version of MS Office ( 32 bit ) that can read and interpret .docx, .xlsx, and .csv files. Any 32-bit version of MS Office which supports these file formats can be used.

 
Posted: 5 years ago
Posted: 3 Apr 2017 19:18 EDT
Amit Jain (AmitJ396) Standard & Poor's IT Director- App Development
Standard & Poor's

Hi Santanu, we have explored this but unfortunately due to business and other legacy constrains this is not possible at this moment. we are in the process of migrating to new application which is getting implemented in 7.2.2 and for time to support the business we need to continue this. Unfortunately we want to see if any other alternative solution is in place without upgrade. Is there any updated CAB installer/ACTIVE X can be supported for office 2016 ? Appreciate your response on this with priority. Thanks.
Posted: 5 years ago
Posted: 3 Apr 2017 11:12 EDT
Bharti Gupta (guptb) PEGA Senior Solutions Consultant - Communications
Pegasystems
US

Santanu,

The customer is not able to upgrade at this time.  Is there another alternative?

Bharti
Posted: 5 years ago
Posted: 5 Apr 2017 15:55 EDT
Amit Jain (AmitJ396) Standard & Poor's IT Director- App Development
Standard & Poor's

Santanu, Any further update on this. much appreciate if you can take a look and provide the next step/ direction based on my previous comments. thanks.
Posted: 5 years ago
Posted: 6 Apr 2017 5:08 EDT
Santanu Bhattacherjee (Santanu) PEGA Senior Manager, Cloud Engineering, Management Plane Services
Pegasystems Inc.
IN

Unfortunately I dont have any idea to assist you .

@John   do you think we can do something here ?  
Posted: 5 years ago
Posted: 13 Apr 2017 16:46 EDT
Amit Jain (AmitJ396) Standard & Poor's IT Director- App Development
Standard & Poor's

Please provide an update on this ? would really appreciate if any thing can be done-  let us know if any input/feedback required from our end.

We'd prefer it if you saw us at our best.

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