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SusheelKBonthala Member since 2016 8 posts
GalaxE.Solutions
Posted: 2 years ago
Last activity: 2 years 7 months ago
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Multiple Agents accessing Same database table

Hi,

We have a scenario where an agent on multiple nodes is accessing same database table to process the case. How do we make sure one case is picked by only one agent for processing. How do we do exception handling in this case?

Thanks!

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