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Cheri Gaudet (gaudc)
Measured Response LLC
Cheri Gaudet
Measured Response LLC
US
gaudc Member since 2016 23 posts
Measured Response LLC
Posted: January 19, 2021
Last activity: January 22, 2021
Posted: 19 Jan 2021 16:41 EST
Last activity: 22 Jan 2021 13:04 EST

Multiple Customer Pages for Predictor Selection

When adding predictors to an adaptive model rule, I noticed there are two Customer pages from which I am able to select customer data.

One of these is a subpage of "Current page (Customer)" called "Page Customer." If I choose properties from this list, they are referenced in the adaptive model rule using the property reference ".Customer" as a prefix. 

The other is a page called "Custom page Customer." If I choose properties from this list, they are referenced in the adaptive model rule using the page "Customer" as a prefix. Additionally, this list contains all the customer class properties, whereas the other page doesn't.

See attached screen shots to see the two pages available for selection and the difference in the number of properties between them.

Which page should I use to select predictors? (The adaptive model rules I'm working with are Web_Click_Through_Rate and Email_Click_Through_Rate.) Should I select from "Custom page Customer," since it has all the properties I need? Or should we be looking into why both pages don't have the full list of customer properties?

Pega Customer Decision Hub for Financial Services 8.5 Decision Management Financial Services Decisioning Consultant