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ZhenY022 Member since 2020 10 posts
Abeam Consulting Ltd
Posted: 4 months ago
Last activity: 4 months 4 weeks ago

Necessary Agents missing

Hello, when configuring Pega Marketing to support the Pega Customer Relationship Management features, there is one step as "open the following agents and verify their status", though I did verified the status for PegaMKT-Engine and PegaMKT-FieldMarketing, it seemed like PegaCRM-Artifacts is missing. What could be the problem and how can I deal with it?

BTW, I also cannot find SA-Artifacts agent when trying to activate artificial intelligence on SA. I would appreciate it if anyone could tell me the root cause and solution to the problem as well.

Pega Sales Automation 8.2
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