Question1Replies18Views anandvdl Member since 2016 10 posts HCL Posted: July 17, 2019Last activity: July 17, 2019 Closed Need to alert User on Inactive over a case for more than some time particular caseI have requirement like If a user working on a case if user is inactive (ie does not done any action ) on that case i want to alert the user about this (atleast inactive on pega also fine ) Low-Code App Development Data Integration Java and Activities Case Management ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 1 year agoMarcLasserre_GCS PEGA replied to anandvdlHello, Maybe you could try with an OverallSLA on the WorkObject checking pxUpdateDateTime and then send a message to the user?