Posted: 23 Aug 2018 7:27 EDT Last activity: 23 Aug 2018 7:59 EDT
Need details about email listener attachments
Hi Team,Can you please let us know details about the following things. 1.We have an email listener in our application which will create a work object when an email is sent to an email ID. 2.If the email contains attachment,our code links those attachments to the work object created. 3.So,can you please answer the following questions? a.What is the upper limit of the attachment that can be attached to a work object?Infact,whats the maximum size of an attachment that can be attached to a work object?Is it 25 MB? b.If there is an upper limit on the attachment size that can be attached to a work object,What will happen if an email is sent with an attachment size greater than the maximum limit of the attachment size? c.How to change the upper limit/limit on the attachment size that can be attached to the work object?Is there any configuration that can be done from us? 4.If there is no upper limit to the attachment size,how to modify the limit while and where can we modify? Please provide us the details steps to understand this scenario. Please let us know if you need any additional information. Thanks, Radha, <Removed> We are unable to raise this request under cloud request as i dont have that option listed in my request type menu.
***Moderator Edit-Vidyaranjan: Updated content to remove personal information & tagged SR details***
As per my knowledge, we cannot attach a file larger than 1 gigabyte to a work item. Similarly, this limit applies when using the Upload button on Rule-File-Text, Rule-File-Binary, and Rule-File-eForm rule forms, and with the Upload button on the Import landing page tab. You can enforce a higher or lower limit on your system by changing the value for the AnchorInitialization/MaximumFileUploadSizeMB parameter in the prconfig.xml file or Dynamic System Setting.