DavidJ57 Member since 2017 1 post
Posted: May 4, 2018
Last activity: May 22, 2018

Need Email listener suport for Exchange Web services

A growing number of companies are no longer supporting IMAP/POP3 connections in a production environment. In order for Outlook integration to work in SFA strategic application an email listener is required. In SFA 7.21 only IMAP/POP3 connections are supported.

Looking at SFA 7.22 I noticed the other SOAP connections for EWS are implemented, but I do not see them used and it looks like I can still only configure POP3/IMAP connections. I do not currently have access to a later version, is EWS support for listeners in the works?

Can Pega give some guidance to those of us that cannot use IMAP/POP3 connections on how we might implement those in an upgrade friendly way.

***Edited by Moderator Marissa to add SR Details***

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