Question

2
Replies
165
Views
Taw Sern Tan (TawSernTan)
M1 Ltd

M1 Ltd
SG
TawSernTan Member since 2015 40 posts
M1 Ltd
Posted: July 8, 2018
Last activity: July 9, 2018
Posted: 8 Jul 2018 21:49 EDT
Last activity: 9 Jul 2018 5:39 EDT
Closed

Need to have the "Default" SMS Channel?

Hi,

I am configuring the SMS Channel to be used in Pega Marketing, and I was told by the implementation team (External Vendor) that it is a must to have the "Default" SMS Channel (no matter if it has a valid configuration or not).

I really doubt this setup.

1) Please advise if I can change it to other name? I.e. I will not have the "Default" SMS Channel in the channel list.

2) Do I need to modify the Campaign if there is already 1 using the "Default" SMS Channel and I can change the name?

Regards.

Decision Management System Administration
Moderation Team has archived post, This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question.