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TawSernTan Member since 2015 40 posts
M1 Ltd
Posted: July 8, 2018
Last activity: July 9, 2018
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Need to have the "Default" SMS Channel?

Hi,

I am configuring the SMS Channel to be used in Pega Marketing, and I was told by the implementation team (External Vendor) that it is a must to have the "Default" SMS Channel (no matter if it has a valid configuration or not).

I really doubt this setup.

1) Please advise if I can change it to other name? I.e. I will not have the "Default" SMS Channel in the channel list.

2) Do I need to modify the Campaign if there is already 1 using the "Default" SMS Channel and I can change the name?

Regards.

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