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Posted: November 18, 2019
Last activity: November 19, 2019
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Need to hide Interaction case from customer service framework
Hi,
For the CS framework Interaction case will be created by default. But for my requirement I need to create service case with the help of data which I will be getting from other system. Can anyone please let me know how can I implement this without affecting the cs framework?
Regards,
Rahul
Hello,
What product version is it exactly?