Question

4
Replies
100
Views
RahulD66 Member since 2017 1 post
Accenture India PVT Ltd
Posted: November 18, 2019
Last activity: November 19, 2019
Closed

Need to hide Interaction case from customer service framework

Hi,

For the CS framework Interaction case will be created by default. But for my requirement I need to create service case with the help of data which I will be getting from other system. Can anyone please let me know how can I implement this without affecting the cs framework?

Regards,

Rahul

Pega Customer Service Pega Platform Low-Code App Development
Moderation Team has archived post
Share this page LinkedIn