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JOHN DEERE
Posted: September 4, 2020
Last activity: September 5, 2020
Need info on Paga chat
Dose Pega Chat tool is built into pega platform or is it stand alone extension that could be used by non-pega solutions- as a plug in to a web app for example?
***Edited by Moderator: Pallavi to change content type from Discussion to Question, update platform capability tags***
Pega Chat is part of the Pega Customer Service product. You can embed a Pega Chat widget into any website, but the support representatives must be logged into Pega Customer Service to receive the incoming chats from customers.