Question 110 Views × Close popover Lavanya Venkatesan (Lavanya.024) Hexaware Hexaware IN View Profile Send Message Lavanya.024 Member since 2016 15 posts Hexaware Posted: October 10, 2019 Last activity: October 10, 2019 Posted: 10 Oct 2019 3:44 EDT Last activity: 10 Oct 2019 3:44 EDT Closed Need practical steps to do IVR Integration for Avaya Hi All, Need to connect Avaya to PEGA. Have gone through the posts regarding Pega CTI and IVR. But could not idea about the CTI server host and CTI ip address , finally the peripheral id of the device. If anyone done the Pega call integration , please share the details steps or screen shots Thanks & regards Lavanya Enterprise Application Development Dev/Designer Studio × Close popover Facebook Twitter Linkedin Email Copy Link Copied! Moderation Team has archived post, learn more × Close popover This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question.