Need to send an outbound email when an agent goes down in Production..
Need to send an outbound email when an agent goes down in Production.
How to monitor when an agent crashes..
Posted: 3 years ago
Posted: 3 years ago
Hi Sowmya,
You can use the value of StepStatusGood in your agent activity and use SendEmailNotification activity for sending the message when it goes down. Also, you can add log message as well.
Thanks and Regards,
Prudhvi
This article will give you a clue on how to monitor agent status from outside.
Also, you can use AES for the same.