Nizam Member since 2019 72 posts
Tech Mahindra
Posted: November 7, 2019
Last activity: November 7, 2019

Need to write a request to pxDecisionResults dataset wait response through the containers

Hi All,

We are using pega customer service as a retail portal for one of our customers. We have configured pega marketing to show the next best offers from pega marketing to pega customer service. Everything is working fine. We created a container, strategy and calling our propositions. Now we are trying to implement adaptive learning on top of it. When the strategy is called the models are getting fired, and the response is coming. But it is not storing the decision in any pxDecisionResults dataset.

In the step 2, we are capturing the response using capture response API. While response is getting stored, it will writing back to pxDecisionResults dataset.

Problem is that we will not have the request as it is not written while calling the container. Now the question comes: Can I call a data flow using a container? If not, Is there any way to feed the decision wait request to pxDecisionResults while sending the offers from pega marketing to pega customer service.

Please let me know if I am missing something. Thanks in advance.



Pega Marketing
Moderation Team has archived post
Share this page LinkedIn