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Dileep Kumar Ravuri (Dileep Ravuri)
SCB
Senior Consultant
SCB
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Dileep Ravuri Member since 2014 2 posts
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Posted: March 11, 2019
Last activity: September 9, 2019
Posted: 11 Mar 2019 2:08 EDT
Last activity: 9 Sep 2019 16:26 EDT
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New Case Type is not available

Hi,

I was unable to see the configuration to create a new case type in Pega 8.1v in the explorer menu. PFA for the screenshot of the issue reporting. Generally there should be a provision to create new case type from the "Case types" tab of menu explorer, but this is not happening in our current application which is built in pega 8.1v. I can see only option available which is "Refresh case types". This behaviour remains the same when tried from Pega Express(App Studio).

Kindly let me know if any comments.

Appreciate your help!!

***Edited by Moderator Marissa to update platform capability tags****

Enterprise Application Development Dev/Designer Studio Case Management Low-Code App Development
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