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Posted: May 21, 2020
Last activity: May 22, 2020
Solved
Next-Best-Action Designer Taxonomy locked
Hi, I was trying to edit the Next-Best-Action Taxonomy in Pega Marketing portal (8.3), but some errors occurred while saving.
Now it is impossible to edit it because it is "IN USE" by my operator. The only available action is "Refresh"
Is there a way to unlock it?
Please raise a support case so this issue can be investigated for you. Typically this means that you have a NBA Designer managed rule that is left checked out, that needs to be released.