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Capgemini
Posted: April 12, 2019
Last activity: April 15, 2019
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NLP configuration for emails
hi community,
I try to configure an intelligent process of email with NLP but my incoming mails are not properly processed ( they are not attached to my subjects ) .
Where can i find a step by step configuration example for this feature ?
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Posted: 2 years ago
Can you elaborate more? Are you looking for help on configuring NLP or Email IVA?
Have you visited this link for NLP samples: https://community.pega.com/knowledgebase/articles/learn-natural-language-processing-nlp-sample