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NIKUBHAN Member since 2009 14 posts
PayPal
Posted: 3 years ago
Last activity: 3 years 4 months ago
Closed

No error message when clicking on Open icon for a blank WorkBasket / Skill in Operator Record in Pega 7

  • Login to Pega 7 & OPen Operator ID Record
  • Go To WOrk Tab & Click on Add Icon for WorkBasket or SKill
  • Without entering any data, click on Open (Plus) Icon against the WB/SKill rec
  • Ideally an error msg should be displayed saying Unable to Open. No rule by that name exists (as occurs in Pega 6)
  • But Pega 7 is opening a new record form. This causes issues when uses view OPerator Records aas they don't have access to create new WBs etc, then are taken to New RUle form & given an access error message "Unable to authorize flow execution..."

How can we overcome this error. We raised Pega SR B45548 but was redirected to Product Support Community"

Low-Code App Development Dev/Designer Studio Case Management SR Exists
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