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KIRANM_INCESSANT Member since 2011 11 posts
Incessant Technologies Pvt Ltd
Posted: March 17, 2017
Last activity: June 12, 2017
Closed

No support for average in calculation tab of the case type rule

STEPS TO REPRODUCE

Create a Case1 which covers Subcase1 and Subcase2.
I have an "Amount" property on Subcase1 and Subcase2.
Now when both the cases (Subcase1 and Subcase2) are resolved, I need an average of Amount on Case1. But unfortunately there is no average option in calculation tab of the case type rule. We have only SUM option.
I am using 10 properties on Case1 calculation tab and everytime I need to calulate the average manually

I am using pega version 7.1.9. In earlier version of Pega I have noticed average feature, not sure why average option is removed now.

Is there any better solution

Kindly suggest.

***Updated by moderator: Lochan to update Categories; add enhancement details***

Case Management
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