Question
Accenture
AU
Last activity: 17 Aug 2017 23:23 EDT
No Vertical scroll bars are appearing in pyCaseWorker portal in Pega 7.2.1
Hi,
I am logging into the application using pyCaseWorker portal in Pega 7.2.1. But, I am not seeing any vertical scroll bar in any page of the application. so user is not able to work on portal or case forms.
if I use other portals, Vertical Scroll bar is appearing. any thoughts would be appreciated.
Pegasystems Inc.
IN
Hi Mohammad,
Thank you for your posting your query on PSC!
Could you provide the following information?
1) Screen shot of issue
2) The browser that you currently facing the issue ( IE/Chrome/Mozilla etc )
Regards,
Gowri
Pegasystems Inc.
IN
Hi Mohammad,
Please check your harness and skin level configuration once and see if there is any style added as overflow : hidden;
I suggest you to inspect the portal using debugger tools and check the css styles.
Thanks & Regards,
Durga
Pegasystems Inc.
IN
Use this workaround if required (temp fix though).
As mentioned above you may probably find overflow:hidden, Override the css of using userWorkForm using any of the below: 1) Identify the exact DOM element and make it overflow:auto / overflow:scroll / overflow -y:auto
Be careful while you select the element (id/class) be specific as much as possible as it may affect in other places as well.
Accepted Solution
Accenture
AU
Hi All,
Thanks for your reply, we have investigated further, because of the style (CPM-Overrides) added in Skin, it is causing the issue. we have modified the style in userforms to resolve the issue.