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Kiran Kumar Darla (KiranKumarD2145)
Deloitte Consulting LLP

Deloitte Consulting LLP
US
KiranKumarD2145 Member since 2017 1 post
Deloitte Consulting LLP
Posted: June 12, 2018
Last activity: June 18, 2018
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Not able to access the BIX cloud location through FTP in V7.3.1

Hi,

Did anyone tried to access BIX extracted files from the cloud location through Connect-FTP.

we are trying to FTP the Extracted zip file from cloud location to remote location.

Configurations from our end are good. but still getting the below errors:

Step Number1
Exception Tracecom.pega.pegarules.pub.PRRuntimeException: FTP Connection failed
Step StatusFAIL
Step Status Info
 ** File does not exist or cannot be read: /local/pega-work/sync-data/bix/BIX_USAA_Enterprise_Complaints_Work_Cases_1.zip

***Moderator Edit: Vidyaranjan | Updated Categories***

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