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RashmiRaj Member since 2013 33 posts
Accenture
Posted: 4 years ago
Last activity: 4 years 3 months ago
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Not able to aquire lock of a child case with Obj-Refresh-And-Lock

Hi,

I am trying to do an Obj-Save of a parent case (VB-1) and a child case (FAD-1) through a custom activity called after creating both the cases through the 'CreateCase' shape in the flow.

I get a lock error for the child case while I try an 'Obj-Save' so I decided to acquire the lock of the child case by using 'Obj-Refresh-And-Lock'.

But in the 'Obj-Refresh-And-Lock' step, I get the error seen in the attachment.


I have made the locking of the parent case to optimistic locking in the settings tab and I know that the child case inherits its locking features from the parent.


I have also checked the 'Do not lock the parent case when the child case is processing' in the pydefault of the parent case.


I still get the same locking error. any suggestions ?


Regards,

Rashmi

Message was edited by: Marissa Rogers - added category

Case Management
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