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RahulJ8221 Member since 2014 1 post
Cognizant
Posted: 1 year ago
Last activity: 1 year 3 months ago
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Not able to attach Corr emails as (.msg) file in work object

Hi All,

We have a requirement where during a step of a case, we are sending one corr email to user, and we are attaching the corr email in case with the help of CorrAttach activity.

Correspondence is attaching properly but when we are clicking on it we are getting a section where we can see email details.

As per client requirement, after clicking on attachment they should get email (.msg) file.

could you please suggest if we can make it with help of any pega OOTB or Java?

***Edited by Moderator Marissa to update platform capability tags****

Low-Code App Development Dev/Designer Studio Case Management
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