not able to creating new rule set version
Hi All,
We are using 7.3 Pega version. Below are the issue steps:
step 1) Open the ruleset version
step 2) Click + symbol for adding the new rule set version.
step 3) then its displaying the blank pop-up screen.
Please find the attached screenshots.
(Anyway i am creating new rule set version from sysadmin)
Thanks in Advance,
***Moderator Edit-Vidyaranjan: Updated Platform Capability***
Pegasystems Inc.
FR
Hello,
Do you have any JavaScript error or anything on PegaRULES logs?
Accenture
IN
Thanks for your replay,
I saw in PegaRULES logs there is no error.
Thanks
Pegasystems Inc.
FR
Which browser is it? Can you try with another one.
Pegasystems
US
you may have some caching issues. Try restarting the browser
Pegasystems Inc.
US
There is a hot fix for that issue on 7.3.1. You can open an SR to see if there is an equivalent hot fix for 7.3. Do you also see the blank pop-up when trying to check-i?
Tata Consultancy Services
FR
I faced the same issue last night.
There were file not found exception in the logs.
File system containing rulemgmt folder was full.
Make some space in the folder then the issue got resolved for us.
Our version was 7.2.2.
Regards,
Shyam