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Nicolas Bodrefaux (NicolasB9782)
Capgemini

Capgemini
FR
NicolasB9782 Member since 2016 4 posts
Capgemini
Posted: October 24, 2017
Last activity: November 28, 2017
Posted: 24 Oct 2017 11:01 EDT
Last activity: 28 Nov 2017 9:15 EST
Closed

Not able to download attachments PDF in mobile Android

Hi,

We have a button with the following action in the "onclick" to download a PDF document: pega.ui.HarnessActions.doAttachmentSingleClick

We tested several devices :

  • Galaxy S6 Android 7.0 > Download KO
  • Galaxy J3 Android 5.1.1 > Download OK
  • Nexus 5 Android 6.0.1 > Download OK
  • Desktop Windows 10 > Download OK

I consulted the logs in the console of Google Chrome on my PC (with the USB debugging mode) of the mobile device.
I recoved the link used on mobile to download the document. This link doesn't work on Android but works on my PC.

In the Pega, I have used the tracer, there is no error.

I don't know where to look. Can you help us ?

Thanks

***Edited by Moderator Marissa to update categories***

Low-Code App Development Mobile
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