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Aniket Gupta (AniketCAP)
Capgemini India Pvt. Ltd.
Manager
Capgemini India Pvt. Ltd.
IN
AniketCAP Member since 2014 8 posts
Capgemini India Pvt. Ltd.
Posted: February 5, 2016
Last activity: February 11, 2016
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Not able to download email attachments from the Case Overview Section

Email attachments are not downloadable from Case Overview section of a work-object. When I click on them:- the file just opens up for view but there is no option to download.

Whereas for the other attachments ( files ), on click of the attachment :- the attachment starts to download.

Is this OOTB of customizable ?

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