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AnimeshD6938 Member since 2015 32 posts
Accenture Services Pvt Ltd
Posted: 3 years ago
Last activity: 3 years 4 months ago
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Not able to download log from Pega application and using SMA

I have my Pega 7.2 installed on WebLogic 12c and Oracle. It is asking for credentials while downloading logs from application as well as from SMA.

From application getting below error

Error 403--Forbidden

From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1:

<IP address> Forbidden

The server understood the request, but is refusing to fulfill it. Authorization will not help and the request SHOULD NOT be repeated. If the request method was not HEAD and the server wishes to make public why the request has not been fulfilled, it SHOULD describe the reason for the refusal in the entity. This status code is commonly used when the server does not wish to reveal exactly why the request has been refused, or when no other response is applicable.

Tired solution mentioned https://pdn.pega.com/support-articles/asked-crendentials-when-downloading-logs. but no luck. Could you please suggest.

***Updated by moderator: Lochan to remove IP address***

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