Question
Not able to get the delegation option and even the My Rules link for decision tree and map value after it has been added to the favorites
Dear Team,
We are working on a client PoC for selling Pega license and one the primary areas of interest of the client is business rules delegation feature. They have provided us with a set of use cases on which we are building the PoC which require a Map Value, a decision tree and some decision tables to the delegated to the business users.
For the decision tables we are able to delegate the rules but for decision tree and map value delegation is not available. We have added them as favourites to the access group of the business users but still we are not able to see the My Rules.
We need atleast the business users to be able to edit and update the decision trees and map value.
Please help at the earliest
I was just going through the Pega 7.2 release notes and see that Map Value and Correspondence rules have been added into the new model in 7.2.
Thanks Carissa for this information. We will try to see if we can upgrade to the latest version for the PoC that we are doing for the client.
In the mean time we shall try to explore all the possible workarounds for decision tree and map value because we are unable to fit the same logic in decision tables as the decision tree calls many decision tables in our case.
Hi Carissa,
We had already tried this workaround for bringing the My Rules link on the navigation rule but the problem is whenever the decision tree rule opens in a pop-up, the rule form does not appear at all.
I have provided the necessary privileges for the access role also and the rule form appears but the problem is whenever we checkout the rule and make some change and try to checkin, it is unable to do so as it gives the error, "Rule already exists."
Thanks and Regards,
Subhajit
I am also facing the similar issue while delegating Decision tree.
Is there any plan in future where Pega will be allowing to delegate the decision tree rule??
Accepted Solution
The hotfix provided as a result of the SR resolved the issue
Hi Subhajit,
Thanks for confirming on the resolution! I am linking HFix-24597 to this thread
Regards,
Lochan
Hi Subhajit,
The new Manage Change model is currently only available for paragraph, decision table, and data type rules. The previous Favorites model and sections would need to be used for the other rule types, such as map value and decision tree rules. Here is a link to a Support Article that provides some information on how you can modify your links to display the old My Rules section. Note: you may need to save the picture in the document so you can see it bigger.
https://pdn.pega.com/support-articles/delegated-map-value-rule-not-shown-case-manager-portal
Carissa