Question
Not able to get the delegation option and even the My Rules link for decision tree and map value after it has been added to the favorites
Dear Team,
We are working on a client PoC for selling Pega license and one the primary areas of interest of the client is business rules delegation feature. They have provided us with a set of use cases on which we are building the PoC which require a Map Value, a decision tree and some decision tables to the delegated to the business users.
For the decision tables we are able to delegate the rules but for decision tree and map value delegation is not available. We have added them as favourites to the access group of the business users but still we are not able to see the My Rules.
We need atleast the business users to be able to edit and update the decision trees and map value.
Please help at the earliest
Hi Subhajit,
The new Manage Change model is currently only available for paragraph, decision table, and data type rules. The previous Favorites model and sections would need to be used for the other rule types, such as map value and decision tree rules. Here is a link to a Support Article that provides some information on how you can modify your links to display the old My Rules section. Note: you may need to save the picture in the document so you can see it bigger.
https://pdn.pega.com/support-articles/delegated-map-value-rule-not-shown-case-manager-portal
Carissa