Question

7
Replies
430
Views
 Subhajit Chattopadhyay (SubhajitChattopadhya)
Infosys Australia
Lead System Architect
Infosys Australia
AU
SubhajitChattopadhya Member since 2010 36 posts
Infosys Australia
Posted: February 9, 2016
Last activity: February 25, 2016
Posted: 9 Feb 2016 4:09 EST
Last activity: 25 Feb 2016 4:27 EST
Closed
Solved

Not able to get the delegation option and even the My Rules link for decision tree and map value after it has been added to the favorites

Dear Team,

We are working on a client PoC for selling Pega license and one the primary areas of interest of the client is business rules delegation feature. They have provided us with a set of use cases on which we are building the PoC which require a Map Value, a decision tree and some decision tables to the delegated to the business users.

For the decision tables we are able to delegate the rules but for decision tree and map value delegation is not available. We have added them as favourites to the access group of the business users but still we are not able to see the My Rules.

We need atleast the business users to be able to edit and update the decision trees and map value.

Please help at the earliest

Case Management Decision Management
Moderation Team has archived post, This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question.
Posted: 5 years ago
Posted: 9 Feb 2016 8:52 EST
Carissa Wenhardt (CarissaW_GCS)
PEGA
Principal Software Solutions Engineer
Pegasystems Inc.
US

Hi Subhajit,

The new Manage Change model is currently only available for paragraph, decision table, and data type rules. The previous Favorites model and sections would need to be used for the other rule types, such as map value and decision tree rules.  Here is a link to a Support Article that provides some information on how you can modify your links to display the old My Rules section.  Note: you may need to save the picture in the document so you can see it bigger.

https://pdn.pega.com/support-articles/delegated-map-value-rule-not-shown-case-manager-portal

Carissa
Posted: 5 years ago
Posted: 10 Feb 2016 2:11 EST
Subhajit Chattopadhyay (SubhajitChattopadhya)
Infosys Australia
Lead System Architect
Infosys Australia
AU

Thanks Carissa for this information. We will try to see if we can upgrade to the latest version for the PoC that we are doing for the client.

In the mean time we shall try to explore all the possible workarounds for decision tree and map value because we are unable to fit the same logic in decision tables as the decision tree calls many decision tables in our case.
Posted: 5 years ago
Posted: 10 Feb 2016 2:09 EST
Subhajit Chattopadhyay (SubhajitChattopadhya)
Infosys Australia
Lead System Architect
Infosys Australia
AU

Hi Carissa,

We had already tried this workaround for bringing the My Rules link on the navigation rule but the problem is whenever the decision tree rule opens in a pop-up, the rule form does not appear at all.

I have provided the necessary privileges for the access role also and the rule form appears but the problem is whenever we checkout the rule and make some change and try to checkin, it is unable to do so as it gives the error, "Rule already exists."

Thanks and Regards,

Subhajit
Posted: 5 years ago
Posted: 10 Feb 2016 4:24 EST
Kumar Sourabh (Sourabh)
Areteans
Lead System Architect
Areteans
IN

I am also facing the similar issue while delegating Decision tree.

Is there any plan in future  where Pega will be allowing to delegate the decision tree rule??