Posted: 5 May 2020 4:53 EDT Last activity: 10 May 2020 13:59 EDT
Not able to login after upgrade to 8.3.1
We are upgrading from Pega platform 7.3.0 to 8.3.1
Post upgrade we are not able to login to the application. Login screen comes, after entering the credentials a blank blue screen comes, so we cannot proceed further. We restarted servers clearing pr_temp but still same issue.
In the log we see below errors.
2020-05-04 14:04:15,877 [175yr.dc-ratingen.de] [ STANDARD] [ ] [ ] (tent.StaticContentResolverImpl) ERROR - Internal error: failed to retrieve checksum from ConclusionCache for an existing instance of Rule-File-Text class: "webwb.pzpega-ui-inspector-panel.css"
2020-05-04 14:04:15,877 [175yr.dc-ratingen.de] [ STANDARD] [ ] [ ] (tent.StaticContentResolverImpl) ERROR - An internal error occurred while looking up static content information. Please contact your system administrator for help.