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choky Member since 2014 40 posts
PEGA
Posted: 2 years ago
Last activity: 2 years 3 months ago
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Not able to Login to the External portal from India and the same is Working fine from Other Countries Like US and Philippines

Not able to Login to the External portal from India and the same is Working fine from Other Countries Like US and Philippines.

If I set the pyDefaultTimeZone to null then it is working fine in India. Could see there is parameter TimezoneOffset with value Etc/GMT+5.5 is coming from the Authentication Service (Could see this parameter at the first step of the Authentication Activity) and setting this value to the pyDefaultTimeZone property of Operator page. So now the Operator.pyDefaultTimeZone = "Etc/GMT+5.5" which is throwing warning as below and causing the issue.

Warning: Operator.pyDefaultTimeZone 1.(Data-Admin-Operator-ID)PropertyInfo-EditValidate pyDefaultTimeZone timeZoneID

Can you please help me on this issue and how come the same is working from other regions ?

Case Management Data Integration User Interface
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