Posted: 18 May 2018 9:32 EDT Last activity: 16 Jul 2018 2:42 EDT
Not able to Login to the External portal from India and the same is Working fine from Other Countries Like US and Philippines
Not able to Login to the External portal from India and the same is Working fine from Other Countries Like US and Philippines.
If I set the pyDefaultTimeZone to null then it is working fine in India. Could see there is parameter TimezoneOffset with value Etc/GMT+5.5 is coming from the Authentication Service (Could see this parameter at the first step of the Authentication Activity) and setting this value to the pyDefaultTimeZone property of Operator page. So now the Operator.pyDefaultTimeZone = "Etc/GMT+5.5" which is throwing warning as below and causing the issue.
For the Philippines/Manilia its coming as Etc/GMT+8 for both pyDefaultTimeZone property and TimezoneOffset parameter. Where as for me India/Hyderabad its coming as TimezoneOffset as Etc/GMT+5.5 and pyDefaultTimeZone property as America/New_York.
And I did not set the Timezone field in Operator record it is set to Select...
If I put any value which is listed in the Time zone drop down, it is working fine without any issue. As I said in earlier post the TimezoneOffset parameter is populating at the Authentication Service activity which is copied to the pyDefaultTimeZone property which is causing issue.
The issue is clear the TimezoneOffset parameter(Etc/GMT+5.5) from Authentication activity is causing the issue if we set it to pyDefaultTimeZone property for India.
My Question is how come the TimezoneOffset is different for different regions ? Does this timezone is from Server or from Browser requestor ?