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 Sripada Venkata Aditya (SVAQuest)
Tata Consultancy Services Ltd
Technical Architect
Tata Consultancy Services Ltd
AU
SVAQuest Member since 2012 92 posts
Tata Consultancy Services Ltd
Posted: November 30, 2018
Last activity: November 30, 2018
Posted: 30 Nov 2018 4:40 EST
Last activity: 30 Nov 2018 19:49 EST
Closed

Not able to perform any action on rules due to slowness in Development Environment (Pega v7.4)

Dear All,

While working with few operators in Development environment , we are not able to change any rules due to slowness.

**But for other operators it was working as expected in any of system/machines, without slowness.

Any suggestions to address the issue?

Regards
SVAQuest

System Administration
Moderation Team has archived post, This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question.
Posted: 2 years ago
Posted: 30 Nov 2018 4:51 EST
Marc Lasserre (MarcLasserre_GCS)
PEGA
Principal Software Solutions Engineer
Pegasystems Inc.
FR

Hello,


How about if the same user is working on a different machine? Have you checked the log files? Anything related to that user?
Posted: 2 years ago
Posted: 30 Nov 2018 19:49 EST
Susan Liu (SusanLiu_GCS)
PEGA
Principal Software Solutions Engineer
Pegasystems Inc.
US

Have you checked if the access group of those few operators encounter the slowness and the access group of other few operators without slowness problem are the same? If there are differences, what are they?


Also please check log files. They may provide you some useful information about the users who have the performance issue. 


 

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