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Srinivass2021 Member since 2015 16 posts
HCL Technologies
Posted: 1 year ago
Last activity: 1 year ago
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Not able to preview attachment using snowbound virtual viewer

Hi,

We are facing the issue to preview the attachment using snowbound virtual viewer.

Below are the steps we completed to implement snowbound virtualviewer.

  1. Deployed VirtualViewer.war file to tomcat9/webapps directory
  2. Copied the SnowboundLicence.jar file into virtualviewer/WEB-INF/lib directory.
  3. Added the VirtualViewer component to the list of Enabled components in application definition rule.
  4. Restarted the server
  5. Updated dynamic system setting(VirtualViewerURL) rule by giving the value.please find the attachment for the screen shot
  6. But when I tried to open the attachment, getting error.PFA for error Message

Please let me know if any one knows the solution for it.

Thank you

Regards,

Srinivas

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