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sionimallik6 Member since 2015 2 posts
Capgemini
Posted: 2 years ago
Last activity: 2 years 5 months ago
Closed

Not able to process a screen flow in offline mode

We have a screen flow which has 4 assignments in it. This flow is configured as a sub flow from a flow which is the first process in the first stage of a case. The case type has "Enable Offline" checked and also the access group has "Enable offline support" checked.

Now we create the case and then the application goes to offline mode. By this time the case has reached the first assignment of the screen flow. Now keeping the browser/application in offline mode when we try to proceed to the next assignment of the screen flow the system/application hangs and no processing is done. The actions buttons that are been used are the Pega OOTB buttons which have "Finish Assignment" configured by default.

Nothing is configured in the pre and post data transform or activity and neither any validations are present in any of the flow actions. We are using Pega 7.3.0. Also we are trying it through desktop browser.

***Edited by Moderator Marissa to update categories***

Case Management Mobile
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