Posted: 17 Apr 2017 7:47 EDT Last activity: 8 Aug 2017 11:12 EDT
Not able to Propage value from Covered Case to Cover Case
I have a cover case and covered case. When opening covered case am getting lock on cover case too ( i have unchecked do not lock cover case option in Case type rule). As part of my requirement i have to update some value on cover case from my covered case. Those are not aggregated properties. hence i have not used calculations tab. since i already have a lock on cover case i used data transform in my post processing of flow action in my covered case to update the properties in pyworkCover.
But those values are not getting saved in pyWorkCover. When i ran tracer i can see the values in pyWorkCover Page. But when i open the cover case i am not able to see those values .
Not sure what is the issue. and why the values are not persisting in pyWorkCover.
But After updating the values through Data transform if i manually save my covered case using "save " option am able to see those values in cover case. Also if i use declare trigger and do obj-save on pyWorkCover in trigger activity the values are persisting in cover case. I want to know why the simple data tranform approach is not working
Nowhere in tracer i can see the pyWorkCover is getting saved. Is there anyway i can enforce Obj-save on pyWorkCover. I dont want to use decare trigger for just a property-set or rather i am not sure if declre trigger is also a right way to acheive this scenario