I just tried to request an instance from one of the exercise lessons from the Pega Marketing Consultant course. Everything seems to be working fine. Can you let me know which lesson you are trying to request the exercise system from?
I am trying to complete the "Improving Customer Experience with Next-Best-Action" section02 of the overall training. In this, I have completed the first session "Improving the Customer Experience with Next-Best-Action (35 mins)"
and now want to complete "Practicing What You Learned (20 mins)". There is no option to request for creating the instance for practicing. In this section, the second slide has the heading" Cloud-based exercise system". There is an image of the instance with a label " CLOUD INSTANCE" but nothing happens when I click on the image.
Am I looking at a wrong section to access the cloud ?
You are in the right page to request for a cloud based exercise instance. Ideally you should see an orange button that reads "Request cloud instance". When you click on it, after a few seconds to few minutes, it changes to a blue button that reads "Open cloud instance".
I have a couple of queries:
1) You are taking an old course. There is a more recent course based on a later version of Pega Marketing: Pega Marketing Consultant (7.4). Unless you have a very strong reason to continue this old course, I recommend you to take this latest course.
2) I see from your screen shot that there are some messages to be reviewed and confirmed in your browser, probably related to cookies. Can you please check and enable them. This will most likely resolve your issue.