Question 3 Replies 29 Views × Close popover SOUVIK Mukherjee (MukherjeeSauvik) Capgemini America INC. Sr. Solutions Architect, LSA, Marketing & Decisioning Architect, Program Management Capgemini America INC. US View Profile Send Message MukherjeeSauvik Member since 2007 8 posts Capgemini America INC. Posted: January 23, 2019 Last activity: January 23, 2019 Posted: 23 Jan 2019 12:50 EST Last activity: 23 Jan 2019 15:01 EST Closed Solved Not able to Request media for PCI 8.1 I am looking to request a media for PCI 8.1, however, not getting any options either in Digital download or in SR portal. can anyone help me with this. Pega Platform × Close popover Facebook Twitter Linkedin Email Copy Link Copied! Moderation Team has archived post, learn more × Close popover This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 2 years ago Posted: 23 Jan 2019 13:05 EST × Close popover Arvind Malav (ARVINDMALAV) PEGA Technical Manager PEG IN View Profile Send Message ARVINDMALAV PEGA replied to MukherjeeSauvik Can you please raise SR with Support who can check this further for you? Accepted Solution Posted: 2 years ago Posted: 23 Jan 2019 13:23 EST × Close popover Umamaheshwar Reddy Midthuru (Mahesh Midthuru) PEGA Sr. Software Solutions Engineer Pegasystems Inc. US View Profile Send Message Mahesh Midthuru PEGA replied to MukherjeeSauvik Hi Mukherjee, In SR portal choose Claims Servicing Backbone from Product dropdown list then choose Sunset version to No will allow you to choose 8.1(Pega Claims for Insurance 8.1) from Version dropdown list. In Digital download portal, search for "Claims Servicing Backbone" then select it and continue to see the list of available versions and i can see 8.1 in the list as shown in the attachment. Hope this answers your query. Regards, Mahesh M Posted: 2 years ago Posted: 23 Jan 2019 13:42 EST × Close popover SOUVIK Mukherjee (MukherjeeSauvik) Capgemini America INC. Sr. Solutions Architect, LSA, Marketing & Decisioning Architect, Program Management Capgemini America INC. US View Profile Send Message MukherjeeSauvik Capgemini America INC. replied to Mahesh Midthuru This is perfect. Thank you! I was able to request the media.