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NishantPatnaik Member since 2012 19 posts
PEGA
Posted: March 8, 2017
Last activity: October 16, 2018
Closed

Not able to restart the server

When we are trying to restart the error, its throwing the following error messages in the logs : Error destroying requestor
com.pega.pegarules.pub.database.LockFailureException: Database-General Error during acquireLock bean method call nested exception is: java.lang.RuntimeException: Problem during method invocation (unlockForRequestor)

The detailed logs are as follows:-

2017-03-08 00:00:00,271 [PrpcWorkManager : 67] [ STANDARD] [ ] [ ] (mgmt.base.RequestorPassivation) ERROR - Error destroying requestor
com.pega.pegarules.pub.database.LockFailureException: Database-General Error during acquireLock bean method call nested exception is: java.lang.RuntimeException: Problem during method invocation (unlockForRequestor)
From: (B2CF3AF8BA661C33D66A2DA15843EBD2E)
at com.pega.pegarules.data.internal.access.LockManagerImpl.unlockForRequestor(LockManagerImpl.java:1572)
at com.pega.pegarules.session.internal.mgmt.base.RequestorPassivation.cleanupImpl(RequestorPassivation.java:619)
at com.pega.pegarules.session.internal.mgmt.PRRequestorBase.cleanup(PRRequestorBase.java:874)
at com.pega.pegarules.session.internal.mgmt.PRRequestorImpl.cleanup(PRRequestorImpl.java:365)
at com.pega.pegarules.session.internal.mgmt.base.NodeRequestorMgt.cleanupConditionally(NodeRequestorMgt.java:1168)
at com.pega.pegarules.session.internal.mgmt.base.NodeRequestorMgt.cleanupInner(NodeRequestorMgt.java:1112)
at sun.reflect.GeneratedMethodAccessor84.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
at java.lang.reflect.Method.invoke(Method.java:611)
at com.pega.pegarules.session.internal.PRSessionProviderImpl.performTargetActionWithLock(PRSessionProviderImpl.java:1270)
at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:1008)
at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:841)
at com.pega.pegarules.session.internal.mgmt.base.NodeRequestorMgt.cleanupRequestor(NodeRequestorMgt.java:1097)
at com.pega.pegarules.session.internal.mgmt.base.NodeRequestorMgt.cleanupRequestor(NodeRequestorMgt.java:1088)
at com.pega.pegarules.session.internal.mgmt.base.NodeRequestorMgt.destroyRequestorImpl(NodeRequestorMgt.java:1028)
at com.pega.pegarules.session.internal.mgmt.PRNodeImpl.destroyRequestor(PRNodeImpl.java:283)
at com.pega.pegarules.session.internal.PRSessionProviderImpl.returnRequestor(PRSessionProviderImpl.java:721)
at com.pega.pegarules.session.internal.PRSessionProviderImpl.performPostProcessingAction(PRSessionProviderImpl.java:1141)
at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:1013)
at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:901)
at com.pega.pegarules.session.internal.async.BatchRequestorTask.run(BatchRequestorTask.java:670)
at com.pega.pegarules.session.internal.async.Agent.queueBatchActivityForAgent(Agent.java:1504)
at com.pega.pegarules.session.internal.async.Agent.queueBatchActivityForAgent(Agent.java:1293)
at com.pega.pegarules.session.internal.async.AgentQueue.run(AgentQueue.java:792)
at com.pega.pegarules.session.internal.async.Agent.runAgentTask(Agent.java:936)
at com.pega.pegarules.session.internal.engineinterface.etier.impl.AsyncServant.processAsyncTask(AsyncServant.java:221)
at com.pega.pegarules.session.internal.engineinterface.etier.impl.AsyncServant.invoke(AsyncServant.java:167)
at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl._invokeEngine_privact(EngineImpl.java:315)
at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl.invokeEngine(EngineImpl.java:263)
at com.pega.pegarules.session.internal.engineinterface.etier.ejb.EngineBean.invokeEngine(EngineBean.java:225)
at sun.reflect.GeneratedMethodAccessor77.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
at java.lang.reflect.Method.invoke(Method.java:611)
at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethod(PRBootstrap.java:367)
at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethodPropagatingThrowable(PRBootstrap.java:408)
at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingThrowable(AppServerBridgeToPega.java:223)
at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingException(AppServerBridgeToPega.java:245)
at com.pega.pegarules.internal.etier.ejb.EngineBeanBoot.invokeEngine(EngineBeanBoot.java:168)
at com.pega.pegarules.internal.etier.interfaces.EJSLocalStatelessEngineBMT_f2439d86.invokeEngine(Unknown Source)
at com.pega.pegarules.session.internal.engineinterface.etier.mdb.PRAsync.processRequest(PRAsync.java:155)
at com.pega.pegarules.session.internal.engineinterface.etier.asynchbeans.AsyncTask.run(AsyncTask.java:64)
at com.pega.pegarules.session.internal.engineinterface.etier.asynchbeans.RunnableWrapper.run(RunnableWrapper.java:71)
at com.ibm.ws.asynchbeans.J2EEContext$RunProxy.run(J2EEContext.java:268)
at java.security.AccessController.doPrivileged(AccessController.java:359)
at com.ibm.ws.asynchbeans.J2EEContext.run(J2EEContext.java:768)
at com.ibm.ws.asynchbeans.WorkWithExecutionContextImpl.go(WorkWithExecutionContextImpl.java:222)
at com.ibm.ws.asynchbeans.ABWorkItemImpl.run(ABWorkItemImpl.java:159)
at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1660)
Caused by:
com.ibm.ejs.container.UnknownLocalException: nested exception is: java.lang.RuntimeException: Problem during method invocation (unlockForRequestor)
at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethod(AppServerBridgeToPega.java:278)
at com.pega.pegarules.internal.etier.ejb.LockManagerBeanBoot.unlockForRequestor(LockManagerBeanBoot.java:165)
at com.pega.pegarules.internal.etier.interfaces.EJSLocalStatelessLockManager_9a306bdc.unlockForRequestor(Unknown Source)
at com.pega.pegarules.data.internal.access.LockManagerImpl.unlockForRequestor(LockManagerImpl.java:1570)
... 47 more
Caused by:
java.lang.RuntimeException: Problem during method invocation (unlockForRequestor)
... 51 more
Caused by:
java.lang.NoClassDefFoundError: com/pega/pegarules/session/internal/engineinterface/etier/impl/LockManagerImpl
at com.pega.pegarules.session.internal.engineinterface.etier.ejb.LockManagerBean.getPOJO(LockManagerBean.java:288)
at com.pega.pegarules.session.internal.engineinterface.etier.ejb.LockManagerBean.unlockForRequestor(LockManagerBean.java:185)
at sun.reflect.GeneratedMethodAccessor87.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
at java.lang.reflect.Method.invoke(Method.java:611)
at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethod(PRBootstrap.java:367)
at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethodPropagatingThrowable(PRBootstrap.java:408)
at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingThrowable(AppServerBridgeToPega.java:223)
at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethod(AppServerBridgeToPega.java:272)
... 50 more
2017-03-08 00:00:03,859 [PrpcWorkManager : 39] [ STANDARD] [ ] [ustomerRequest:04.12] (mgmt.base.RequestorPassivation) ERROR - Error destroying requestor
com.pega.pegarules.pub.database.LockFailureException: Database-General Error during acquireLock bean method call nested exception is: java.lang.RuntimeException: Problem during method invocation (unlockForRequestor)
From: (BC49A05B1DC1C9CFD645B122E20D4EACF)
at com.pega.pegarules.data.internal.access.LockManagerImpl.unlockForRequestor(LockManagerImpl.java:1572)
at com.pega.pegarules.session.internal.mgmt.base.RequestorPassivation.cleanupImpl(RequestorPassivation.java:619)
at com.pega.pegarules.session.internal.mgmt.PRRequestorBase.cleanup(PRRequestorBase.java:874)
at com.pega.pegarules.session.internal.mgmt.PRRequestorImpl.cleanup(PRRequestorImpl.java:365)
at com.pega.pegarules.session.internal.mgmt.base.NodeRequestorMgt.cleanupConditionally(NodeRequestorMgt.java:1168)
at com.pega.pegarules.session.internal.mgmt.base.NodeRequestorMgt.cleanupInner(NodeRequestorMgt.java:1112)
at sun.reflect.GeneratedMethodAccessor84.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
at java.lang.reflect.Method.invoke(Method.java:611)
at com.pega.pegarules.session.internal.PRSessionProviderImpl.performTargetActionWithLock(PRSessionProviderImpl.java:1270)
at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:1008)
at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:841)
at com.pega.pegarules.session.internal.mgmt.base.NodeRequestorMgt.cleanupRequestor(NodeRequestorMgt.java:1097)
at com.pega.pegarules.session.internal.mgmt.base.NodeRequestorMgt.cleanupRequestor(NodeRequestorMgt.java:1088)
at com.pega.pegarules.session.internal.mgmt.base.NodeRequestorMgt.destroyRequestorImpl(NodeRequestorMgt.java:1028)
at com.pega.pegarules.session.internal.mgmt.PRNodeImpl.destroyRequestor(PRNodeImpl.java:283)
at com.pega.pegarules.session.internal.PRSessionProviderImpl.returnRequestor(PRSessionProviderImpl.java:721)
at com.pega.pegarules.session.internal.PRSessionProviderImpl.performPostProcessingAction(PRSessionProviderImpl.java:1141)
at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:1013)
at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:901)
at com.pega.pegarules.session.internal.async.BatchRequestorTask.run(BatchRequestorTask.java:670)
at com.pega.pegarules.session.internal.async.Agent.queueBatchActivityForAgent(Agent.java:1504)
at com.pega.pegarules.session.internal.async.Agent.queueBatchActivityForAgent(Agent.java:1293)
at com.pega.pegarules.session.internal.async.AgentQueue.run(AgentQueue.java:792)
at com.pega.pegarules.session.internal.async.Agent.runAgentTask(Agent.java:936)
at com.pega.pegarules.session.internal.engineinterface.etier.impl.AsyncServant.processAsyncTask(AsyncServant.java:221)
at com.pega.pegarules.session.internal.engineinterface.etier.impl.AsyncServant.invoke(AsyncServant.java:167)
at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl._invokeEngine_privact(EngineImpl.java:315)
at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl.invokeEngine(EngineImpl.java:263)
at com.pega.pegarules.session.internal.engineinterface.etier.ejb.EngineBean.invokeEngine(EngineBean.java:225)
at sun.reflect.GeneratedMethodAccessor77.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
at java.lang.reflect.Method.invoke(Method.java:611)
at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethod(PRBootstrap.java:367)
at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethodPropagatingThrowable(PRBootstrap.java:408)
at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingThrowable(AppServerBridgeToPega.java:223)
at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingException(AppServerBridgeToPega.java:245)
at com.pega.pegarules.internal.etier.ejb.EngineBeanBoot.invokeEngine(EngineBeanBoot.java:168)
at com.pega.pegarules.internal.etier.interfaces.EJSLocalStatelessEngineBMT_f2439d86.invokeEngine(Unknown Source)
at com.pega.pegarules.session.internal.engineinterface.etier.mdb.PRAsync.processRequest(PRAsync.java:155)
at com.pega.pegarules.session.internal.engineinterface.etier.asynchbeans.AsyncTask.run(AsyncTask.java:64)
at com.pega.pegarules.session.internal.engineinterface.etier.asynchbeans.RunnableWrapper.run(RunnableWrapper.java:71)
at com.ibm.ws.asynchbeans.J2EEContext$RunProxy.run(J2EEContext.java:268)
at java.security.AccessController.doPrivileged(AccessController.java:359)
at com.ibm.ws.asynchbeans.J2EEContext.run(J2EEContext.java:768)
at com.ibm.ws.asynchbeans.WorkWithExecutionContextImpl.go(WorkWithExecutionContextImpl.java:222)
at com.ibm.ws.asynchbeans.ABWorkItemImpl.run(ABWorkItemImpl.java:159)
at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1660)
Caused by:
com.ibm.ejs.container.UnknownLocalException: nested exception is: java.lang.RuntimeException: Problem during method invocation (unlockForRequestor)
at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethod(AppServerBridgeToPega.java:278)
at com.pega.pegarules.internal.etier.ejb.LockManagerBeanBoot.unlockForRequestor(LockManagerBeanBoot.java:165)
at com.pega.pegarules.internal.etier.interfaces.EJSLocalStatelessLockManager_9a306bdc.unlockForRequestor(Unknown Source)

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